Franklee Tech Works is a family-run IT shop on Franklee Lane. We fix laptops, rescue lost files, secure small-business networks, and translate technology into plain English — with flat pricing and a 30-day workmanship warranty.
From a stuck power button to a full office rollout, we handle the technology so you can get back to the work that actually pays.
Screen replacements, battery swaps, keyboard failures, liquid damage recovery, and thermal repastes for Mac, Windows and Linux machines.
Deep cleanups, rootkit detection, browser hijacker removal, and a hardened baseline so the same infection does not come back next month.
Recovery from failed SSDs, spinning disks, and corrupted external drives — plus automated 3-2-1 backup plans that actually get tested.
Monthly managed IT for 5–50 seat offices: patching, Microsoft 365, endpoint security, and a real human who answers the phone.
Mesh Wi-Fi surveys, VLAN segmentation, VPN setup, and pulling clean drops in Old City brownstones without turning your walls into swiss cheese.
Build-to-order workstations, printer profiles, mail migration, and moving every last saved password from the old machine to the new one.
Kenneth started fixing PCs out of a Fishtown row-home garage in 2003, joined a downtown MSP in the 2010s, and opened Franklee Tech Works on Franklee Lane in 2014 because he was tired of watching neighbors get charged $400 for a fifteen-minute driver update.
Every job that comes through the door is diagnosed by Kenneth personally. If we can’t fix it, you don’t pay for the diagnostic — a policy we haven’t needed to invoke very often.


Kenneth recovered eight years of my late mother’s photos off a hard drive two other shops said was dead. Fair price, kind human.
We moved our 12-person architecture practice onto Microsoft 365 with Franklee handling everything. Zero downtime on cutover day.
My laptop wouldn’t charge; the Apple Store quoted $680 and a week. Franklee replaced the port for $145 and I picked it up the same afternoon.
Send us a message or call 484-580-2003. We reply to every inquiry within one business day — usually much faster.
Book a diagnostic